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Account Support Specialist – Automotive Retail

Position Summary

Entrega is a leading provider of Application Design, Development and Delivery services to global clients. Our team of professionals use their expertise and experience to deliver results for our clients that address their most important business challenges.

The Account Support Specialist will support the management of a portfolio of accounts in the automotive retail space. The person in this role will utilize exceptional interpersonal and communications skills to give presentations, provide training and coordinate the collection of user information and data.

Job Description & Responsibilities

  • Work with automotive retail stakeholders to increase and maintain engagement with digital platforms
  • Work alongside and amongst OEM platform and automotive retail stakeholders
  • Establish and maintain a good working relationship with project partners (including multiple 3rd party vendors), internal team members and clients
  • Generate and interpret analytical reports from our CRM

Qualifications & Experience

  • Bachelor’s degree
  • Automotive retail or dealership experience preferred
  • Experience managing relationships with external customers
  • Client or vendor management experience preferred
  • Detail-oriented and highly organized
  • Professional presentation experience, including ability to configure, coordinate and deliver web-based presentations
  • Exceptional communication skills (verbal and written) including aptitude for customer service
  • Proven ability to work independently, manage own priorities and schedule
  • Demonstrated ability to make independent decisions with minimal day-to-day supervision

Personal Attributes & Competencies

  • Ability to work independently as well as in a team environment
  • Capable of managing multiple tasks and projects simultaneously
  • Comfortability working under pressure or strict deadlines
  • Demonstrated ability to solve problems and formulate recommendations
  • Excellent communication skills
  • Exceptional attention to detail
  • Outstanding writing and analytical-thinking skills
  • Passion for learning and personal growth, specifically when it comes to technology
  • Possess organizational and prioritization skills
  • Self-starter with high degree of integrity, and professionalism

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