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Director, IT Operations and Security

Position Summary

 Entrega is a leading provider of Application Design, Development and Delivery services to global clients. Our team of professionals use their expertise and experience to deliver results for our clients that address their most important business challenges. 

The Director, Information Operations and Security will be responsible to understand the organization’s capabilities and gaps, have awareness in the market of the vendors to partner with, and be able to build capability within the organization allowing it to align with the business and technology strategies. They will provide leadership and direction to IT staff responsible for all IT Operations functions, including IT support, information and data security, and business continuity. They may also be responsible for strategic vision, system design, incident response, budgetary control and adherence to necessary protocols, regulations, and legal requirements. 

Job Description & Responsibilities

  • Overseeing the overall operations of an organization regarding IT support, information and data security, Dev Ops, and business continuity
  • Develop goals, strategies, and timelines to ensure the IT department runs smoothly and effectively while aligning with the organization’s business goals
  • Supervise system infrastructure to ensure functionality and efficiency
  • Build quality assurance and data protection processes that prevent security breaches
  • Monitor KPIs and metrics to assess technological performance
  • Provide assistance with audits and compliance initiatives
  • Staying on top of security standards such as NIST, ISO, HIPAA, and/or PCI compliance
  • Work with and respond to feedback from business and IT stakeholders and use it to make improvements or adjustments needed to our technology
  • Ensure the organization’s technology standards and assets remain up-to- date/relevant and adopt new technologies as required
  • Maintain IT Vendor Relationship Management, including infrastructure, hosted applications, and software vendors
  • Communicate technology strategy and raise awareness of risk management concerns to the organization

Qualifications & Experience

  • Bachelor’s Degree in computer science, engineering, or relevant field; MBA a plus
  • Minimum 8+ years’ experience in information technology and data management with increasing responsibility
  • Demonstrated track record of success in IT support management roles in high performance, entrepreneurial organizations
  • In-depth knowledge of data administration and management processes
  • Familiar with concepts of IT Service Management best practices
  • Experience in the areas of Information & Document Lifecycle processes, Infrastructure & IT Security, systems integration, and technical writing
  • High-level understanding of corporate governance, risk, and compliance
  • Experience in security initiatives that impact applications, infrastructure, and external threats
  • Experience designing and building Disaster Recovery/High Availability solutions for business continuity

Personal Attributes & Competencies

  • Ability to work independently as well as in a team environment
  • Capable of managing multiple tasks and projects simultaneously
  • Comfortability working under pressure or strict deadlines
  • Demonstrated ability to solve problems and formulate recommendations
  • Excellent communication skills
  • Exceptional attention to detail
  • Outstanding writing and analytical-thinking skills
  • Passion for learning and personal growth, specifically when it comes to technology
  • Possess organizational and prioritization skills
  • Self-starter with high degree of integrity, and professionalism

Submit your resume to Please include a cover letter, salary requirements, and samples of work (if applicable).