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Web Accessibility Manager

Position Summary

Entrega is a leading provider of Application Design, Development and Delivery services to global clients. Our team of professionals use their expertise and experience to deliver results for our clients that address their most important business challenges.

The Web Accessibility Manager will utilize their skillsets and knowledge to understand business stakeholders’ challenges and priorities. Based on their understanding of these needs they will work with the project team to assist with deliverables to address these challenges and priorities. They will be working collaboratively with the project team through the management of the full lifecycle of a project, from project definition, project documentation, stakeholder communication, and timelines for a successful on time delivery.

Job Description & Responsibilities

  • Build trusted client relationships with UX team, Marketing teams and technical team
  • Establishes knowledge of UX business challenges and priorities to translate into opportunities
  • Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed
  • Helps deliver presentations to clients and management teams
  • Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams
  • Assists project team to establish high, mid, and micro level plans for project team
  • Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria
  • Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
  • Stay up to date on technology and experience patterns in order to constantly be capable of communicating changes and updates to our approach to accessibility

Qualifications & Experience

  • Bachelor’s degree or higher Accessibility – General
  • Ability to build relationships and trust with teams who have been resistant to accessibility in the past
  • Knowledge of WCAG 2.1 guidelines
  • Knowledge of ARIA specifications
  • Certified IAAP Web Accessibility Specialist (CPAAC) a plus
  • Certified IAAP Web Accessibility Specialist (WAS) a plus
  • Knowledge of Siteimprove is a plus
  • Accessibility experience for web, mobile, PDF and Office documents
  • Experience in working with Automated Accessibility Testing and accessibility plug-ins
  • Experience in an accessibility consultant role – global accessibility is a plus
  • Experience in creating user stories in agile process
  • Experience in creating functional business requirements
  • Experience working directly with people and communities of consumers with disabilities is a plus
  • Expert at time management and able to work with minimal supervision
  • Hands on experience with Assistive Technologies (NVDA, JAWS, Voice over, Talkback) a plus
  • Ability to recommend accessibility remediation solutions
  • Knowledge of front-end and mobile development best practices
  • Does not need to be a developer but knowledgeable enough to research and recommend solutions in collaboration with a developer
  • Understanding of the different roles and responsibilities across the disciplines of software development

Personal Attributes and Competencies

  • Ability to work independently as well as in a team environment
  • Capable of managing multiple tasks and projects simultaneously
  • Comfortability working under pressure or strict deadlines
  • Demonstrated ability to solve problems and formulate recommendations
  • Empathy for people with disabilities and an understanding of the different perspectives and needs of people
  • Excellent communication skills
  • Exceptional attention to detail
  • Passion for improving web applications for all users
  • Outstanding writing and analytical-thinking skills
  • Passion for learning and personal growth, specifically when it comes to technology
  • Possess organizational and prioritization skills
  • Self-starter with high degree of integrity, and professionalism

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